The products are delivered in the given time slot selected by you at the time of ordering. Delivery periods quoted at the time of ordering are approximate only and may vary due to unforeseen circumstances. Goods will be delivered to the address designated by you at the time of ordering. Delivery Charges depend on the area of delivery.

M.Suleman Mithaiwala gives great care to deliver in a timely manner. No responsibility is taken for late delivery by M.Suleman Mithaiwala due to any reason. M.Suleman Mithaiwala will make every effort to deliver within the time stated. However, we will not be liable for any loss caused to you by ordering or receiving the order late. In case of a late delivery, the delivery charge will neither be voided nor refunded by M.Suleman Mithaiwala.

All risk in the Goods and the Food Delivery shall pass to you upon delivery. If you fail to accept delivery of Goods at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass to you.

M.Suleman Mithaiwala aims to deliver the product to you at the place and time of delivery requested by you in your order. However, we shall not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery. Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

The delivery of the items ordered will be attempted only ONCE at the address as provided. In the event the delivery is not executed due to any reason whatsoever, the order shall be considered complete, and re-delivery or a refund will not be an option. The order will be deemed executed and delivered in the following events:

• Wrong address
• Recipient not available at premises
• Premises locked
• Unreachable or incorrect phone number of recipient
• Recipient refused the products.
• Delivered the product at the gate / reception / neighborhood if the premises restricted entry of premises
  
  

In case of floods/ Heavy Rains/ natural calamity/election dates/ curfews/traffic jams/festival times/regulated traffic movements/ or any other impediments that may restrict the delivery of the order, M.Suleman Mithaiwala reserves the right to reschedule the delivery for another date.

Any request to change the date of delivery will be at the sole discretion of M.Suleman Mithaiwala to accept or deny.